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Company Analysis

Five9, Inc. FIVN

A comprehensive view of key metrics, scores, and financial health for Five9, Inc.

Overview of Five9, Inc.

FIVN NGM
Technology Software - Infrastructure Framework: Software & SaaS Small Cap
Five9, Inc. (FIVN), is a Small Cap company, in the Software - Infrastructure industry, last closed at $31.23, about 97.6% undervalued vs fair value, +20.9% 1Y return, placing in the top 10% of its sector.
Metrics P/E 44.8× Rev Growth 10.3% ROE 5.6% Gross Margin 55.1%
USD 31.23
-6.13%
(Delayed)
• Vol 90d: 81.0%
52-Week Range
Market Cap
$1.91B
Enterprise Value
$2.06B
Overall Score
View breakdown
Overall
Growth
Fair
Profitability
Fair
Health
Fair
Efficiency
Good
Valuation
Good
Growth
Fair
Profitability
Fair
Health
Fair
Efficiency
Good
Valuation
Good
Completeness: 100%
Confidence: 60%
Updated: Sep 12
Top Beats

Quick Facts

Website https://www.five9.com
HQ San Ramon, CA
Employees 2,910
Fiscal year Dec 31

Next Events

No upcoming events available.

Fair Value Snapshot

Bear Base Bull
$56
$62
$68
Current: $31.23 +98% vs base

Engine Room Money Flow™

Small Cap

Software & SaaS - Where revenue goes and how value is created

Flow Steps
Total Revenue
$1.1B
10.3%%
Gross Profit
$632.9M
12.1%%
Operating Income (GAAP)
$28.9M
156.2%%
Operating Cash Flow
$226.2M
58%%
Money Flow Bridge
Flow Direction: Money moves from left to right
Components: Breakdown shows composition of each stage
Industry-Specific: Software & SaaS

Quality & Reliability Indicators

Gross Margin
55.1%
Good

Gross Profit / Revenue — pricing power and product moat (SaaS benchmark: >70%)

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Owner's Pocket - Capital Allocation

Total Returned to Shareholders

Combined dividends, buybacks, and debt reduction

$50.0M
30.8% of FCF

Where It Leaks

Cash Flow Health critical
Significant cash flow inefficiencies identified. Multiple high-impact leaks require attention.
5
Active Leaks
5/5
Improving
2
High Impact
1
Critical
Locked Leak
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Moat Analysis Software & SaaS Specialized

Competitive Advantage Assessment

Evaluating Five9, Inc.'s durable competitive advantages across 6 defense dimensions

Overall Moat Strength
57
/100
Moderate
Scores based on quantitative metrics and qualitative factors
Full moat analysis

Key strengths

  • Margins Hold Through Cycles Margin durability is strong (score 0.72), pointing to resilient pricing power.
  • Returns Hold Over Time Return durability is healthy (score 0.79), indicating durable capital efficiency.

The dashed ring is the peer median. Defense scores are percentile ranks against peers, so 50 is roughly the typical company in this group.

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Pricing Power

Moderate
59
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Trade-Off Ledger™

Where management spends the performance budget - Growth, Profitability, or Safety

Software SaaS vs Industry Peers 96% Coverage
Trade-Off Triangle Visualization A ternary plot showing FIVN's balance between Growth (35.2%), Profitability (37.2%), and Safety (27.6%). Growth 35% Safety 28% Profitability 37%

Click axes to expand details. Marker shows current allocation.

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Growth

54th percentile vs peers
55
Key Signals
Rev Growth YoY 10.3% 51p Revenue CAGR 3Y 13.8% 62p EPS Growth YoY 3.61 94p Def Rev Growth -1.2% 31p Buyback % 1.8% 49p
Strengths
  • EPS Growth YoY in top 20% of peers (3.61, 94th percentile)
  • Current Ratio in top 20% of peers (4.51, 86th percentile)
  • Strong liquidity position vs peers
Risks

No significant risks identified for this axis.

Profitability

57th percentile vs peers
58
Key Signals
Strengths
Risks
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Safety

42th percentile vs peers
43
Key Signals
Strengths
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Two Futures

Scenario-based fair value ranges for Five9, Inc..

Loading valuation model...
Unable to Compute Fair Value

This company cannot be valued using standard models.

What this means: The Scenario Theatre requires financial data (revenue, cash flow, shares outstanding) to calculate fair value estimates. This data may be unavailable for:

  • Recently listed companies (IPOs, SPACs)
  • Shell companies or holding companies
  • Companies that haven't filed recent financials
  • Foreign companies with limited data coverage
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Bear
-
- - -
- upside
-
Base
$61.71
- - -
+97.6% vs current
Snapshot base estimate
Bull
-
- - -
- upside
-
Fair Value Range Current: $-
$- $- $-
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