Spok Holdings, Inc., through its subsidiary, Spok, Inc., provides healthcare communication solutions in the United States, Europe, Canada, Australia, Asia, and the Middle East. The company's products and services enhance workflows for clinicians and support administrative compliance. It delivers clinical information to care teams when and where it matters to enhance patient outcomes; and provides GenA Pager, a one-way alphanumeric …
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Competitive advantage assessment
Key strengths
Margins Consistently Above PeersGross margin at 78.7% (top 8%) and operating margin at 14.1% (top 10%) indicate strong pricing power.
ROIC Sustainably Above PeersROIC at 79.3th percentile exceeds peers and WACC, demonstrating superior capital allocation.
The dashed ring is the peer median. Defense scores are percentile ranks
against peers, so 50 is roughly the typical company in this group.
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Spok Holdings, Inc. ranks #4 of 68
scored companies in Health Information Services by moat score — the top 6%.
The widest moat in the group is Veeva Systems Inc. (VEEV)
at 88/100.
Moat scores for companies ranked near SPOK in Health Information Services
Pricing power is the ability to raise prices without losing volume.
Cost Advantage
Score 81
· 15% of the moat score
A cost advantage means delivering the same product for structurally less — better purchasing, denser distribution, a more automated process.
Customer Stickiness
Score 88
· 15% of the moat score
Stickiness is what makes revenue repeat without being re-won every year.
Capital Efficiency
Score 77
· 18% of the moat score
Capital efficiency asks what the company earns on the money tied up in the business.
Resilience
Score 63
· 17% of the moat score
Resilience is the capacity to get through a bad year on its own terms — enough liquidity, enough interest cover, and enough cash generation to avoid a rescue financing or a forced sale.
Scale & Market Position
Score 86
· 15% of the moat score
Scale matters only when it converts into economics.
Spok Holdings, Inc. (SPOK) scores 79 out of 100 on the StatsAlpha Moat Map, which rates its competitive advantage as strong. It ranks #4 of 68 scored companies in Health Information Services, the top 6%. The score is a weighted composite of 6 competitive defenses, each measured against industry peers of 67 companies in Health Information Services. Its strongest defense is Customer Stickiness (88/100) and its weakest is Resilience (63/100).
How does Spok Holdings, Inc. compare with other Health Information Services companies?
Spok Holdings, Inc. ranks #4 of 68 scored companies in Health Information Services by moat score. The widest moat in Health Information Services is Veeva Systems Inc. (VEEV) at 88/100. The companies ranked closest are HealthEquity, Inc. (HQY) at 83 just above it and Waystar Holding Corp. (WAY) at 76 just below it.
How is the moat score calculated?
Each company is scored with an industry-specific template — Corporate Default in this case, chosen because the defenses that matter to a bank are not the ones that matter to a software company. Every defense combines several financial signals, and each signal is measured as a percentile against a peer group of 67 companies in Health Information Services. The defenses are then weighted to produce the overall score out of 100.
Why is Spok Holdings, Inc. scored with the Corporate Default template?
Most public companies sell a product or a service at a margin, so the moat question is whether that margin survives contact with competitors. The Corporate template scores the six defenses that show up in a general operating company's financial signature: whether it can hold price, produce more cheaply than rivals, keep its customers, earn a return above its cost of capital, withstand a downturn, and turn size into economics.
Which competitive defenses are measured for Spok Holdings, Inc.?
The Corporate Default template measures 6 defenses, and SPOK scores: Pricing Power (80), Cost Advantage (81), Customer Stickiness (88), Capital Efficiency (77), Resilience (63), Scale & Market Position (86). Each is scored independently as a percentile against peers, so a company can be strong on one and weak on another — the overall score reflects how those defenses are weighted for this industry.
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